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Market Strategy & Segmentation Research

Enhance Your Market Strategy with Effective Market Segmentation

 

A one-size-fits-all approach won’t cut it in today’s dynamic business and government communication landscape. You need well-thought-out market segmentation research to optimise your market strategy to succeed in a competitive market. 

Your market strategy should tailor your offerings to specific customer groups. Market segmentation is the art of dividing your target market into distinct segments, each with unique characteristics, needs, and preferences. A robust market segmentation approach can significantly boost your marketing strategy’s effectiveness and overall business success.

Segmentation is identifying these groups based on attitudes, beliefs, motivators, inhibitors, needs, and/or demographics. We strive to ensure that our market segments are relevant, interpretable, and practically defined (not abstract) so that our clients can effectively use them to identify customer segments among existing and potential customers or stakeholders, thus enabling them to develop their market strategy better.

Here’s how to get started:

  • Data Analysis: Gather and analyse data on your customers, including age, gender, location, buying behaviour, and preferences
  • Segment Identification: Identify common characteristics within your customer base to create distinct segments.
  • Targeted Marketing: Start by developing marketing messages and campaigns that speak directly to each segment’s unique needs and desires.
  • Concept Testing: Concept testing is a critical product development and marketing phase. It involves presenting a proposed idea, product, or service concept to a select group of potential users or target audience to gather feedback and assess its viability and appeal before full-scale production or implementation.
  • Product Customisation: Tailor your products or services to cater to the specific requirements of each segment. Consider resourcing specific teams to focus on critical segments.
  • Feedback Loop: Continuously collect and analyse customer feedback to refine your segmentation strategy. Ideally, this should be a quantitative survey with a a benchmark phase and regular tracking.

Market segmentation can optimise your resources and maximise ROI by ensuring your marketing efforts reach the right people with the right message. By implementing a well-defined segmentation approach in your market strategy, you can strengthen customer relationships, drive growth, and stay ahead of the competition in an ever-evolving marketplace.

At its core, market segmentation involves analyzing customer data, behaviour, and demographics to identify groups of individuals or businesses that share common traits. By understanding the nuances of these segments, you can develop tailored marketing campaigns, products, and services that resonate with your target audience.

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