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    Customer Journey Mapping Quiz

    Take this brief quiz and find out how your organisation is positioned to understand and respond to your customer needs through the use of a customer journey map. Give it a shot. Your first instinctive answer is usually correct


  • NEED TRIGGERED

  • AWARENESS

  • RESEARCH

  • CONTACT CHANNELS

  • PURCHASE DECISION

  • PURCHASE

  • USAGE/FOLLOW UP

  • OVERALL SATISFACTION

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A collaborative approach with Literally Brilliant to deliver evidence based brand strategies. Your brand is more than just your logo. Discover the narrative that surrounds your organisation. Give your brand an identity and connect with your customers.
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